4.8★
store rating
120k+
active users
2 quarters
to primary channel
Client
Confidential — consumer services
Industry
Consumer services
Timeline
4 months
Overview
A consumer services brand wanted to move customers off phone and web onto a fast, reliable mobile app — without maintaining two separate native teams.
The challenge
The experience had to feel native on both platforms, work on patchy connections, and ship quickly to capture a seasonal window.
What we did
- Built a single React Native codebase targeting iOS and Android.
- Designed an offline-first flow so core actions work without signal.
- Integrated payments, push notifications, and live order tracking.
- Set up analytics and crash reporting to iterate from real usage.
Results
- Reached a 4.8★ average rating across both stores.
- Grew to 120k+ active users.
- Became the brand's primary customer channel within two quarters.
React NativeTypeScriptNode.jsFirebase